Quality Management System is implemented in accordance with ISO 9001 since 2001; this allows us and helps us both to identify the needs, requirements and expectations of customers and to control the undertaken processes.
At us, quality is the result of total commitment of the organization to create added value and a sense of customer satisfaction for services received.
The products and processed materials are clearly identified throughout the production and delivery cycle. The organization shall protect the customer's property, and intellectual.
Produsele și materialele procesate sunt clar identificate pe întreg ciclul de producție și livrare. ICPEST permanently protect customer property and also intellectual and material property.
ICPEST has a suitable technical and material basis used for all business activities, namely a complete and varied equipment range and appropriate software.
The company specific processes are conducted always by the established rules.
At any time, history of manufacturing for each part / assembly can be restored thanks to recordings made in tracking sheets.
Parts are delivered to the customer only after we are convinced that we have covered all stages of production as planned (both customer requirements and conformity assessment Internal audit and corrective actions are common practice in our approach to improve performance. The company's main objective is to provide attractive products and services on the market wherever skills and experience can be used in the best interest of the company.
Our final goal is to build credibility with our customers.
- SC ICPEST SRL continuous concern for quality that builds in all internal processes and involving all employees.
- SC ICPEST SRL is concerned to meet customer needs and expectations through compliance with the specifications, standards and legal regulations specific to the industry, not only technically and commercially, but also an ethical behavior in how we will do business.
- Top management is responsible for quality policy development, setting the related performance objectives as well as their communication to all employees and all other stakeholders and providing resources to implement this policy.
- Customer satisfaction is the meaning of our work. We want to be permanent, with rigor and professionalism in contact with both customers to adapt to their requirements and / or anticipate their requests and to build a strong and sustainable relationship with them.
- We are committed to continuously improve the quality of our processes to create a competitive advantage for our customers and ourselves.
- We undertake, through solutions promoted to take measures to prevent pollution, reduce waste and consumption of resources (materials and energy) to reduce any environmental impact.
- Most of the emphasis we put on integrity, innovative spirit, superior products to our customers and respect for people and the environment.
- We will honor our commitments under the laws and regulations of environmental and labor protection.
- Obtaining our performance is led, implemented, measured and monitored by the Quality Management System.
- We are committed to comply with ISO 9001: 2008 and other legal regulations that have an impact on these activities.
